Last Updated: November 2025
This Privacy Policy explains how Elements Skincare (“we”, “our”, “us”) collects, uses, stores,
and protects your personal information when you visit or make a purchase from our website.
1. Information We Collect
We collect the following categories of information:
A. Personal Information You Provide
Name
Phone number
Email address
Shipping/billing address
Payment details (processed through secure third-party processors; we do not store your card numbers)
B. Automatically Collected Data
IP address
Device type
Browser type
Pages viewed
Time spent on pages
Cookies and tracking data
C. Optional Information
Product reviews
Survey responses
Messages sent through WhatsApp, email, or contact forms
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Communicate order updates
Improve website functionality and user experience
Provide customer support
Detect fraudulent behavior
Optimize product recommendations and marketing
Conduct analytics (traffic, conversions, performance)
We do not sell your personal information.
3. Cookies & Tracking
We use:
Session cookies
Analytics cookies (Google Analytics, Meta Pixel, etc.)
Preference cookies
Cookies help us improve navigation, personalize browsing, and measure campaign performance.
You may disable cookies through browser settings, but the site may not function fully.
4. Data Sharing
We may share limited data with:
Courier services (for delivery)
Payment processors (for online payments)
Marketing platforms (Facebook/Instagram for ads)
Analytics tools (for site performance monitoring)
These third parties are obligated to protect your information.
We do not share data with unknown or unverified companies.
5. Data Protection
We maintain administrative and technical security measures, including:
Encrypted connections (HTTPS/SSL)
Secure servers
Limited employee access
Regular system monitoring
However, no online transmission is 100% secure; customers share information at their own risk.
6. Data Retention
We retain personal information only for:
Order processing
Legal compliance
Financial record-keeping
Customer service reference
If you request deletion of your data, we will comply unless legally required to retain it.
7. Your Rights
You have the right to:
Request access to your data
Request correction of inaccurate data
Request deletion of your personal data
Opt out of marketing communications
Limit cookie tracking
Contact us to exercise any of these rights.
8. Children’s Privacy
We do not knowingly collect data from individuals under the age of 13.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The updated date will always appear at the top.
10. Contact Us
Email: elementsskinltd@gmail.com
WhatsApp: +92 325 1267689
Instagram: @_elements_skincare