Terms & Conditions

Terms & Conditions

Last Updated: November 2025


1. Company Information

Elements Skincare

Location: Lahore, Pakistan

Phone :+92 325 1267689

Email: elementsskinltd@gmail.com

2. Acceptance of Terms

By using the Site, you confirm that:

  • You are at least 18 years old OR purchasing under supervision of a guardian.

  • You fully understand and agree to these Terms & Conditions.

    If you do not agree, please discontinue using the Site.

3. Product Information

We aim for accurate descriptions, but minor variations in color/packaging may occur.

All products are cosmetic items, not pharmaceutical drugs.

Results may vary depending on skin type, usage consistency, and lifestyle.

Products are for external use only. Elements Skincare is not liable for:

  • Allergic reactions

  • Misuse or overuse of products

  • Combining products with non-recommended treatments

Patch test recommended for all items.

4. Pricing & Payment

Prices are displayed in PKR (Pakistani Rupees). Elements Skincare may update prices without notice.

For cash-on-delivery (COD), payment is due at the time of delivery.

For digital payments, transactions are processed via secure third-party payment gateways

(e.g., PayFast/Stripe etc. as applicable).

5. Orders & Availability

Placing an order does not guarantee availability until confirmed by our team. Orders may be cancelled due to:

  • Stock unavailability

  • Invalid address

  • Suspicious/fraudulent activity

  • Non-responsive customer

You will be notified via WhatsApp/SMS/Email if an order is cancelled.

6. Shipping & Delivery

Standard delivery time: 2–5 working days within Pakistan. Remote areas may require additional delivery time.

Couriers used may include Leopard, TCS, M&P, or equivalent.

Delivery delays caused by the following are not the responsibility of Elements Skincare:

  • Courier Companies

  • Weather Conditions

  • Political Disturbances

7. Intellectual Property

All product images, formulas, text, videos, packaging designs, and branding belong to Elements Skincare.

You may not copy, reproduce, or distribute any content without written permission.

8. User Accounts

If the Site offers user accounts, you are responsible for maintaining confidentiality of your login details.

Elements Skincare is not responsible for unauthorized access due to sharing or negligence.

9. Limitation of Liability

Elements Skincare is not responsible for:

  • Damages from improper product use

  • Allergic reactions

  • Third-party service failures (bank, payment provider, courier)

  • Delays caused by external logistics or force majeure

Our maximum liability is limited to the cost of the product(s) purchased.

10. Changes to Terms

Elements Skincare reserves the right to modify these Terms at any time.

Updated terms will be posted on this page with the revised date.

11. Contact

For any concerns or assistance:
WhatsApp: +92 325 1267689
Email: elementsskinltd@gmail.com
Instagram: @_elements_skincare

ELEMENTS

ELEMENTS

ELEMENTS